Terms and Conditions

Please read these Terms and Conditions carefully before using this site.  All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.

These terms and conditions (together with the documents referred to in them) tell you the terms of use on which you may make use of our website www.yoursafetysadvisor.com (our site), whether as a guest, a customer or a registered user. Use of our site includes accessing and browsing our site.

Please read these terms and conditions carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy for future reference.

By using our site, you confirm that you accept these terms and conditions and that you agree to comply with them.
If you do not agree with these terms and conditions, you must not use our site.

Other applicable terms

These terms and conditions refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy www.yoursafetysadvisor.com/privacy-policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
• Our Cookie Policy www.yoursafetysadvisor.com/cookie-policy, which sets out information about the cookies on our site.

Information about us

www.YourSafetysAdvisor.com is a site operated by Your Safety Advisor Ltd (“We”).

Your Safety Advisor Ltd is a Company Registered in England and Wales. Company No.: 12161199, Registered Address: 8 Mariners Way, Appledore, Bideford, Devon, EX39 1RA.

Changes to these terms

We may revise or add to these terms and conditions at any time, by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and conditions and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.

Uploading content to our site

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. [If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.]

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact:  info@YourSafetyAdvisor.com

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.

Supply of Services

All Training Courses and Health and Safety Documentation will be delivered Electronically via Email or direct via our Training Portals.  No documentation will be sent via post.

All Health and Safety Documentation will be supplied in secure, non-editable PDF format unless otherwise stated.

Course logon details will automatically be sent to the email address provided at the time of ordering, once the order and payment has been received and processed.  All training courses must be completed within 6 months of being purchased, after which time the login details will expire. All online training courses are sold as individual training courses, ie: one person per course; if multiple candidates need to complete the training, additional courses need to be purchased for each candidate.

Our Retained Health and Safety Advisor Service

By placing an order for our Retained Health and Safety Advisor Service you are agreeing to proceed with the service (1 year minimum) and to pay the applicable annual/monthly fee for a minimum of a 12 month period.

On completion of the first 12 months of the service, the service will continue on a monthly basis with the agreed monthly fee being charged each month, but after the first 12 months the service can be cancelled by the customer at any time if they provide at least 1 months notice.

If the service is cancelled before the first 12 months, the remainder of the outstanding monthly fees up to the minimum 12th month will be due on cancellation.

Your Safety Advisor Ltd have the right to cancel the contract at any time providing at least 1 months notice of cancellation.

Payment to each monthly invoice is to be paid promptly within 1 month of the invoice date. If payment is not paid within the month, we reserve the right to charge you interest at the rate of 10% per annum above the base lending rate of the Bank of England on the amount outstanding until payment is received in full.

If the service is within the first 12 months of service, and if payment for 3 (three) monthly invoices or more remains outstanding at any one time, we retain the right to either invoice on a quarterly basis for the remainder of the first minimum 12 months of service, or to cancel the service with the remainder of the minimum 12 monthly fees due to be paid by the customer at the time of cancellation.

We warrant that we will use reasonable care and skill in our performance of the Services or products provided, which will comply with the advertised website costs or specific quotation.

We can make any changes to the Services or products which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.

We will use our reasonable endeavours to complete the performance of the Services/product delivery within the time agreed or as set out in the quotation; however, time shall not be of the essence in the performance of our obligations.

Refund/Returns Policy

Please note that customised, special order, bespoke products, Health and Safety Documentation and online training courses are non-returnable or refundable.

A 25% administration/restocking fee will be levied against any orders that have been cancelled or returned, including undeliverable items.

Your Safety Advisor Ltd will, at all times, assure you of the best possible service, however in accepting this, your statutory rights are not affected or limited in any way.

Trade Descriptions Act

Every care has been taken to ensure that the descriptions, pictures and specifications are correct and are accurate at the time of publication.  Products and course content may however differ slightly to that shown, but will always be of an equivalent or higher standard.

Pricing

Your Safety Advisor Ltd reserve the right to alter our prices at any time. All our prices are denominated in UK Pounds Sterling (£) and VAT will be added (where applicable) at the current UK rate.

A Receipted VAT Sales Invoice will be emailed to you within 48 hours of your order (excluding weekends).

Payment

We accept a broad range of payment types – inc Visa and MasterCard Credit/Debit Cards, BAC’s Payment, direct bank transfer and Direct Debit. Your order will only be processed subject to payment being authorised. Please note that the payment transaction will take place prior to the delivery of your services. Your Safety Advisor Ltd uses Stripe for the processing of all online payments.

We are also able to take cheque payments by mail, cheques should be made payable to Your Safety Advisor Ltd.

Applicable law

If you are a consumer, please note that these terms and conditions, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms and conditions, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the remaining aspects of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement shall automatically terminate upon failure, by you, to comply with any or all of these terms. This Agreement may only be modified, in a written format, by an authorised officer of Your Safety Advisor Ltd.

Contact us

To contact us, please email info@YourSafetyAdvisor.com.
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© Copyright 2019 Your Safety Advisor Ltd. All rights reserved.

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